Step-by-step Inspection and Cleaning Process

After a trip to the RugSpa, not only is your rug cleaner and softer to the touch, but the colors are more vibrant and the rug smells fresher. We restore the beauty of your rug and extend the lifetime value of your investment. We employ 8 inspection steps first and then 6 separate cleaning steps to keep your rug looking like new, neglecting none of the details that wall-to-wall carpet cleaners miss. Step by step, here is how we care for your rug.

1. Initial Inspection
   Prior to doing any work on your rug, our experts conduct a careful inspection to determine what is best for its longevity. We look for damage inflicted by pets, moths, and wall-to-wall carpet-cleaning equipment. Next, our professionals test your rug for colorfastness and adjust our wash process to protect your rug.
2. Pre-wash "Dusting"
   Lesser cleaners simply vacuum the face of the rug. We use a specially designed machine that applies micro-agitation to remove dirt, dust, and debris. These particulates can wear away at rug fibers if they are not removed.
3. First-stage Wash
   Next, we soak your rug to reduce soil, dirt, and spotting through water saturation. We pay special attention to the back of your rug and fringes as well, so that every rug fiber receives a deep cleaning.
4. Second-stage Wash
   Commercial cleaners and their water extraction methods leave your rug full of soap residue that collects new dirt like a magnet. At the RugSpa, our state-of-the-art equipment rinses all detergents from your rug. Your rug is gently flooded with fresh water, thoroughly removing all cleansing fluids.
5. Grooming & Drying
   We groom every rug by setting the pile in the proper direction and gently combing the rug fringe. We dry rugs in an environmentally controlled room. Different levels of heat, temperature, and airflow are tailored to individual rug needs.
6. Fragrance Scenting
   This value-added step applies a delicate fragrance, which further sanitizes your rug and lightly freshens a room. Lemon-scented rinsing also takes place at this time to condition the rug pile and liven the rug's color.
7. Post-wash Inspection
   All rugs we clean must pass final inspection after the cleaning & drying process is complete. If a second wash is necessary to remove stubborn stains, a rug will proceed through the process again.
8. Repairs by Hand or Machine
   Unlike commercial cleaners, we also repair and restore rugs. Some rugs are repaired quickly by machining on new fringes and edges. For handmade rugs, our skilled professional will apply his artistry to edges, holes, tears, and fringe. This meticulous expert work restores a rug to its original beauty.